uxenaReturn to uxena
Optional SMS updates

Uxena Operational Updates

Public SMS opt-in information · uxena is pronounced you‑ZEE‑nuh

To subscribe yourself, text START to:

(844) 660-8500

By texting START, you agree to receive recurring operational text messages from uxena about booking changes, cleaning requests and assignments, acceptance reminders, approvals, job completion, property-readiness alerts, issue notifications, and account support.

If a property host added you as a service provider, they confirmed to uxena that they had already asked your permission to text you about work. Your first message from us explains who is texting you and how to stop. Reply STOP at any time and we will not text you again.

How consent is collected

There are two routes into this program, and both are disclosed here because a subscriber may have arrived by either.

Route 1 — you subscribe yourself

1

Text START to (844) 660-8500 yourself after reviewing this page. That text is the final confirmation.

2

You receive a confirmation identifying the program and explaining HELP and STOP. STOP, START and HELP are handled by our messaging carrier, so those replies come from the carrier rather than from uxena.

3

Receive recurring, non-marketing operational updates when activity affects your uxena work.

Route 2 — a property host confirms they asked you

Uxena is used by property hosts to coordinate the cleaners, handymen and other service providers who already work for them. When a host adds one of their providers, uxena asks the host to confirm, in writing, that they have personally asked that provider for permission to send them job texts. The host cannot choose a messaging channel for a provider without making that statement.

1

The host ticks a box stating “[provider] agreed to receive job texts”, having asked them. Uxena records the host’s identity and the date and time as the evidence of consent.

2

Before any operational message, the provider receives one message naming the program, the host who added them, what the messages are about, that frequency varies, that rates may apply, and how to get help or stop.

3

The provider replies STOP at any time, which suppresses all further messages immediately and permanently until they themselves text START.

A host’s confirmation is a record of consent the provider gave to that host directly. It is never treated as outranking the provider’s own instruction: if a number has replied STOP, no host confirmation can restore messaging to it. Only the person holding the phone can do that, by texting START.

Required disclosures

By texting START, or by agreeing with the property host who added you, you consent to receive recurring operational text messages from uxena. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase or use.

SMS consent is personal and channel-specific. Texting START for SMS does not subscribe you to WhatsApp. WhatsApp opt-in, if offered, is collected separately.

Example first message, when a host added you

Uxena Operational Updates: Dana Whitfield added you to job texts about bookings, cleaning, approvals and property readiness. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Example operational message

Uxena: New Cleaning job at Harbor View Loft on Mon 7 Sept at 11:00. Reply ACCEPT to take it or DECLINE to pass. Reply STOP to opt out.

Help and opt-out

Reply HELP for assistance. Reply STOP to unsubscribe. After opting out, uxena suppresses future recurring SMS messages unless you text START or UNSTOP to opt in again. Delivery is subject to carrier availability.

STOP, START and HELP are answered by our messaging carrier, not by uxena. They are reserved keywords handled before a message reaches us, so the exact wording of those replies is the carrier's. Opt-out still takes effect immediately and is honoured by uxena regardless of where the reply came from. Every other message you send — ACCEPT, DECLINE, DONE — reaches uxena and is answered by us.

Campaign proof: This page is the public opt-in documentation. A screenshot of this page is published at a direct public URL for the Twilio review form, alongside a static campaign-artifact version.

Open the opt-in proof screenshot (PNG) · Open the campaign artifact (SVG)

Who operates this program

Uxena is a service operated by Shibhu Nambiar. Uxena is a trade name, not a separate registered entity. For help with the SMS program, email app.stayready@gmail.com or reply HELP to (844) 660-8500.

Terms of ServicePrivacy Policy